Road Accident Fund Technology and Digital Learnership 2026: Your Guide to a Career in IT

The Road Accident Fund (RAF) is offering a valuable opportunity for unemployed South African youth to gain practical experience in the Information and Communication Technology (ICT) sector. The Technology and Digital Learnership Programme for 2026 is designed to equip young individuals with essential workplace skills over a 12-month period. This program is a stepping stone for those who have completed their Grade 12 (Matric) and are looking to build a career in technology.

This learnership focuses on providing hands-on exposure to various aspects of IT support and digital device management. It’s an excellent chance for individuals aged between 18 and 23 to learn from experienced professionals and contribute to the RAF’s technological operations. With opportunities available in major cities across South Africa, this program aims to foster digital literacy and provide a solid foundation for future employment in the IT field.

Understanding the RAF Technology and Digital Learnership Programme

The RAF Technology and Digital Learnership Programme is a 12-month initiative aimed at unemployed South African youth who have successfully completed Grade 12. The program is specifically designed to offer practical, on-the-job training in Information and Communication Technology. Participants will gain exposure to a range of IT support functions, from hardware and software troubleshooting to user assistance and device management. The primary goal is to bridge the gap between academic qualifications and the practical skills required in the modern workplace, particularly within the technology sector.

The program targets young individuals who are eager to learn and develop their capabilities in a professional environment. By participating, learners can expect to gain valuable experience that will significantly boost their employability. The RAF is committed to developing young talent and providing them with the tools and knowledge needed to succeed in the IT industry.

Key Areas of Learning and Exposure

During the 12-month learnership, participants will engage in a variety of tasks and gain exposure to different areas of IT support. This hands-on experience is crucial for developing a well-rounded understanding of technology operations within a large organization.

Hardware and Software Troubleshooting

Learners will be trained to identify and resolve common issues related to computer hardware and software. This includes troubleshooting problems with operating systems, diagnosing hardware malfunctions, and resolving user-profile issues. They will also learn to address general desktop support needs, ensuring that employees can work efficiently without technical disruptions.

Business Application Support

A significant part of the learnership involves supporting business applications. This includes installing, configuring, and troubleshooting various software applications used by the RAF. Learners will assist employees with technical problems related to these applications, ensuring smooth business operations.

Device Management with Microsoft Intune

Participants will gain experience in modern device management techniques using Microsoft Intune. This involves monitoring devices, managing their compliance with organizational policies, and identifying any non-compliant devices. Learners will learn to apply corrective actions to ensure all devices meet security and operational standards.

Security Updates and Patching

Maintaining a secure IT environment is paramount. Learners will assist in applying manual security patches and software updates to devices. They will learn to verify that devices have the necessary security updates installed, contributing to the overall security posture of the organization’s ICT infrastructure.

User Support and Incident Response

Responding to user needs is a core function. Learners will handle user calls, address ICT incidents, and manage regional ICT support requests. They will provide direct technical assistance to users, resolving desktop-related queries and ensuring a positive user experience.

ICT Equipment Support

The learnership includes hands-on experience with troubleshooting various ICT equipment. This covers computers, monitors, keyboards, mice, docking stations, printers, and other peripherals. Learners will become adept at diagnosing and fixing issues with this equipment.

ICT Asset Verification

Accurate tracking of IT assets is essential for any organization. Learners may assist with asset verification processes, checking ICT equipment records, confirming equipment assignments, and ensuring that all ICT assets are properly accounted for.

Printer Support

Printer issues are common, and learners will receive training in troubleshooting printer connectivity, drivers, and configuration. They will learn to resolve printing problems and address hardware-related issues with printers.

Essential Skills and Competencies Developed

Beyond technical skills, the RAF Technology and Digital Learnership Programme aims to foster important soft skills and professional competencies. These attributes are vital for career growth and effective teamwork.

• Communication Skills: Developing strong written and verbal communication abilities is key to interacting with colleagues and users.
• Attention to Detail: Meticulousness is important for accurate troubleshooting and record-keeping.
• Learning Agility: A strong desire and ability to learn new technologies and processes are crucial in the fast-paced IT world.
• Self-Motivation: Taking initiative and working independently are valuable traits for success.
• Prioritization: The ability to manage multiple tasks and prioritize effectively ensures that critical issues are addressed promptly.
• Integrity and Accountability: Upholding ethical standards and taking responsibility for one’s actions are fundamental.
• Interpersonal Skills: Building positive relationships and working collaboratively with others are essential for team success.
• Professionalism: Demonstrating respect, empathy, and excellence in all interactions.

Minimum Requirements for Application

To be eligible for the RAF Technology and Digital Learnership Programme 2026, applicants must meet specific criteria. These requirements ensure that candidates are well-suited for the demands of the program and have the foundational knowledge needed.

• Educational Qualification: A Grade 12 / Matric certificate is the minimum academic requirement.
• Citizenship: Applicants must be South African citizens.
• Employment Status: Candidates must be unemployed.
• Age: Applicants should generally be between 18 and 23 years old.

Required Application Documents

Prospective learners must prepare and submit specific documents to support their application. Ensuring these documents are complete, certified, and clear is vital for a successful application.

• Certified Copy of Grade 12 / Matric Certificate: Proof of educational qualification.
• Certified Copy of South African ID: Verification of citizenship and identity.
• Curriculum Vitae (CV): A summary of your educational background, any previous work experience, and skills.
• Motivational Letter: A letter explaining why you are interested in the learnership and what makes you a suitable candidate.

How to Apply for the Learnership

Applications for the RAF Technology and Digital Learnership Programme 2026 are to be submitted online. The RAF has provided specific application links for each of the available locations. It is important to use the link corresponding to the city where you wish to undertake the learnership.

• Pretoria: Apply here
• Johannesburg: Apply here
• East London: Apply here
• Durban: Apply here
• Cape Town: Apply here

Application Closing Date

All applications must be submitted by 25 August 2026. It is advisable to apply well before the deadline to avoid any last-minute technical issues or processing delays.

Conclusion

The Road Accident Fund’s Technology and Digital Learnership Programme for 2026 presents a significant opportunity for young South Africans to enter the IT field. By offering practical training in essential areas like hardware and software support, device management, and user assistance, the RAF is investing in the future of its workforce and the nation’s digital capabilities. Meeting the minimum requirements and submitting a complete application before the closing date of 25 August 2026 are the crucial steps to securing a place in this valuable learnership. This program is more than just training; it’s a pathway to a career in technology.