The Social Housing Regulatory Authority (SHRA) is offering a valuable two-year internship program for unemployed South African graduates. This program focuses on developing skills in tenant liaison and property management. If you are a recent graduate looking to gain practical experience in the built environment sector, this opportunity in Cape Town might be perfect for you.
Understanding the Tenant Liaison Officer Internship
The SHRA Tenant Liaison Officer Internship is designed to equip young graduates with essential workplace skills. This program lasts for 24 months and aims to provide hands-on experience within the Social Housing Regulatory Authority’s operations, specifically within the SOHCO housing complex environment in Cape Town. The internship is open to South African citizens under the age of 35 who hold a relevant qualification.
Key Responsibilities and Learning Areas
As a Tenant Liaison Officer Intern, you will play a supportive role in the management of a SOHCO housing complex. Your duties will cover a wide range of property management functions. You will gain exposure to marketing efforts, pre-take-on assessments for new tenants, and the process of unit handovers and record keeping.
Furthermore, the internship will involve learning about rental collection, managing tenant accounts, and handling debt collection processes. Lease management and fostering positive tenant relations are also key components of the role. You will also be involved in addressing maintenance queries and providing general office administration support. An important aspect of the role includes offering welfare advice and support to tenants, highlighting the community-focused nature of social housing.
Essential Requirements for Applicants
To be considered for this internship, candidates must meet specific criteria. A Grade 12 certificate is a fundamental requirement. Additionally, applicants need a relevant qualification in the Built Environment. This includes fields such as building, property management, or rental management. Computer literacy is also essential for performing various administrative and communication tasks.
The program specifically targets unemployed South African graduates who are under the age of 35. Applicants must be South African citizens. Demonstrating strong communication, facilitation, customer service, and teamwork skills will be highly beneficial. Personal attributes like emotional control, good interpersonal skills, attention to detail, adaptability, and flexibility are also important for success in this role.
Application Process and Required Documents
Applying for the SHRA Tenant Liaison Officer Internship requires careful attention to detail. First, you must download and complete the official SHRA application form, which can be found on the SHRA vacancies page. Along with the completed form, you need to submit several supporting documents. These include a certified copy of your South African ID, certified copies of your qualifications, and a comprehensive Curriculum Vitae (CV). Proof of residential address is also required.
It is important to note that pictures of documents will not be accepted; only document files are permissible. Applications that are missing any of the required supporting documents will not be considered. Ensure all documents are clear and legible before submitting.
How to Submit Your Application
Once you have gathered all the necessary documents and completed the application form, you need to submit your application via email. The designated email address for applications is [email protected]. All applications and supporting documents must be sent to this email address on or before the closing date.
The closing date for applications is 15 September 2026. Late applications will not be considered, so it is advisable to submit your application well in advance of the deadline.
Important Application Notes and Selection Process
By submitting an application, candidates agree to undergo various checks. These include qualification verification and criminal background checks. Employment history, credit checks, company ownership or directorship checks, and reference verification may also be part of the selection process.
The internship program runs for a full 24 months. If you do not receive any feedback from SHRA within 90 days after the closing date, you should consider your application unsuccessful. The SHRA reserves the right not to make an appointment for this position. This internship offers a significant opportunity for professional growth in the property management sector.
