Clover Call Centre Learnerships: 18 Opportunities for Youth in Roodepoort

Clover is offering a valuable learnership program for unemployed South African youth. This initiative provides 18 positions in their Customer Service Centre, located in Roodepoort, Gauteng. The learnership is designed for individuals who have completed Grade 12 between 2021 and 2025 and are looking to gain practical experience in a call centre environment. This is a chance to develop essential customer service skills and earn an NQF qualification.

About the Clover Call Centre Learnership Program

The primary goal of the Clover Call Centre Learnership Programme is to equip young people with the skills needed for a career in customer service. Participants will receive hands-on training at Clover’s Customer Service Centre in Roodepoort. This practical experience will be combined with structured theoretical learning.

Upon successful completion, learners will receive an NQF qualification. The program offers exposure to various aspects of call centre operations, including customer interactions, order processing, and product promotion within the food and beverage industry.

About Clover

Clover is a well-known company in South Africa’s food and beverage sector, offering a range of dairy and consumer products. Their Customer Service Centre is vital for managing customer communications, handling orders, resolving issues, and providing product support. This learnership offers a direct pathway into understanding how such a centre operates.

Available Learnership Opportunities

This learnership specifically focuses on the Customer Service Centre role. There are 18 positions available for the role of Learner: CSC. This means there is a good chance for many applicants to secure a spot in the program.

What the Learnership Offers

Successful candidates will benefit from a comprehensive learning experience. This includes:

• Practical Workplace Experience: Gaining real-world experience in a busy customer service setting.
• Structured Theoretical Training: Learning the principles and best practices of call centre operations.
• Call Centre Exposure: Understanding the day-to-day activities and challenges of a customer service centre.
• Order Capturing and Product Promotion Skills: Developing abilities in managing orders and promoting products effectively.
• NQF Qualification: Earning a recognized qualification upon successful completion of the program.
• Customer Service Skill Development: Improving communication, problem-solving, and interpersonal skills.

Programme Duration and Location

The learnership will be conducted at Clover’s Customer Service Centre, located at Constantia Park in Roodepoort, Gauteng, South Africa. The exact duration of the program was not specified in the available information, but learnerships typically run for a set period, often 12 months.

Minimum Requirements for Applicants

To be eligible for this learnership, candidates must meet specific criteria:

• Citizenship: Must be a South African citizen.
• Education: Must have completed Grade 12 (Matric) or an equivalent NQF Level 4 qualification.
• Matric Year: Must have completed Grade 12 between the years 2021 and 2025.
• English Proficiency: A minimum average of 55% in English is required.
• Mathematics/Maths Literacy: A minimum average of 55% in Mathematics or Mathematical Literacy is necessary.
• Employment Status: Must be currently unemployed.
• Computer Skills: Must possess advanced computer literacy.
• Previous Learnership Participation: Must not have participated in a learnership program before.
• Availability: Must be available to attend both workplace and classroom training sessions.

It is important to note that applicants who completed Matric before 2021 or after 2025 will not meet the stated requirements.

Required Competencies

Beyond the basic qualifications, Clover is looking for candidates who demonstrate certain skills and personal qualities:

• Proactive Behaviour: Taking initiative and being action-oriented.
• Honesty and Commitment: Showing integrity and dedication to the role.
• High Work Standards: Maintaining a strong work ethic and motivation.
• Interpersonal Effectiveness: Building positive relationships and understanding customer needs.
• Effective Communication: Clearly conveying information and actively listening.
• Teamwork: Collaborating effectively with colleagues.
• Numerical Ability and Attention to Detail: Handling numbers accurately and noticing small details.
• Willingness to Learn: Being open to new knowledge and professional development.

Who Should Apply?

This learnership is particularly suited for unemployed South African youth who finished Matric between 2021 and 2025. Strong results in English and Maths/Maths Literacy, along with advanced computer skills, are essential. If you enjoy helping customers and are interested in a career in a call centre, this is a great opportunity. It is also ideal for those who have never been on a learnership before and are eager to gain practical experience and a qualification.

Required Documents for Application

While a complete list was not provided, applicants should prepare the following essential documents:

• Curriculum Vitae (CV): An up-to-date CV detailing your education and any experience.
• South African Identity Document: A certified copy of your ID.
• Grade 12 (Matric) Certificate: A certified copy of your Matric certificate.
• Grade 12 Results: A statement of your Matric results, clearly showing marks for English and Mathematics or Mathematical Literacy.
• Additional Documents: Any other documents requested on Clover’s recruitment portal.

Ensure all Matric documents clearly indicate the year of completion and the marks obtained.

How to Apply

Applications for the Clover Call Centre Learnerships must be submitted online through Clover’s official recruitment platform.

Apply for Clover Call Centre Learnerships 2026

When applying, use the following details:

• Position: Learner: CSC
• Reference Number: CLO260717-2
• Number of Positions: 18

Follow these steps carefully:

1. Visit the official Clover vacancy page.
2. Create a new applicant profile or log in to your existing account.
3. Fill in all required application fields accurately.
4. Enter your Grade 12 results correctly.
5. Confirm your unemployment status.
6. Confirm that you have never participated in a learnership before.
7. Upload your updated CV and any other requested documents.
8. Review your application thoroughly before submitting.
9. Submit your application before the closing date.

Important Notes for Applicants

Please keep the following points in mind:

• Only shortlisted candidates will be contacted.
• Late or incomplete applications may not be considered.
• Ensure you meet all the minimum requirements before applying.
• Your Grade 12 results must show at least 55% for English and 55% for Mathematics or Mathematical Literacy.
• You must have completed Matric between 2021 and 2025.
• Confirm you have never participated in a learnership before.
• Double-check all your personal details and contact information for accuracy.

Closing Date

The deadline for applications is 31 July 2026. It is advisable to apply as soon as possible to ensure your application is considered.